Compliance monitoring and provider data verification, built for public sector healthcare
HealthDetail’s MemberONE and ProviderONE help Medicaid managed care organizations, Medicare Advantage plans, and state agencies keep marketing, enrollment, and provider directory data audit-ready — on the Salesforce platform.
CMS has reported that more than 80% of sampled 2021 Medicare marketing calls had compliance deficiencies, and OIG’s February 2026 Medicare Advantage compliance guidance — its first major update since 1999 — raises the bar further
Provider directory accuracy rules are just as unsettled, varying between federal and state requirements. Plans and agencies need continuous, documented monitoring — not a once-a-year check
Our solutions
Purpose-built for Medicaid and Medicare compliance — not adapted from a general-purpose tool
MemberONE
Call-center monitoring and real-time compliance scoring for Medicaid and Medicare marketing and enrollment.
Learn more →ProviderONE
Continuous, multi-channel provider directory verification with NPI validation and an audit trail.
Learn more →MemberOne AI
Real-time agent guidance and QA for public sector contact centers, built on the same compliance foundation.
Join early access →Salesforce services
Flow, Apex, and integration consulting for health plans and agencies already on Salesforce.
Learn more →Install our packages directly from AgentExchange
HealthDetail ONE Utilities and ProviderONE are live, vetted listings — install into your Salesforce org in minutes
Why HealthDetail
Public sector focus since 2005
Two decades dedicated to Medicaid and Medicare compliance — not a general tool adapted for healthcare.
Purpose-built, not adapted
MemberONE and ProviderONE are designed around CMS and state requirements from the ground up.
Proven long-term partnerships
An 11-year state Medicaid engagement shows we stay through changing regulatory cycles.
Technology plus human expertise
Salesforce-native platforms backed by people who read the regulations, not just the data.
“I am very satisfied with the work and highly recommend HealthDetail!”
Verified Client, Healthcare DME · Salesforce AgentExchange, January 2025
Ready to get started?
Schedule a call, or see what your program would cost
