The Big Squeeze: More Enrollees and Smaller Networks Plague Some ACA Plans Julie Appleby, KFF Health News April 6, 2023 The Affordable Care Act may be struggling with its own success. Record enrollment over the last two years brought more consumers into the market. At the same time, many insurers began offering smaller networks of … Read more

California Regulator Slams Health Insurers Over Faulty Doctor Lists Chad Terhune, KFF Health News February 13, 2017 California’s biggest health insurers reported inaccurate information to the state on which doctors are in their networks, offering conflicting lists that differed by several thousand physicians, according to a new state report. Shelley Rouillard, director of the California … Read more

Inaccurate Provider Lists A Major Barrier To Care, Study Finds Emily Bazar, KFF Health News July 8, 2016 Provider directories for some health plans sold through Covered California and in the private market are so inaccurate that they create an “awful” situation for consumers trying to find doctors, according to the lead author of a new … Read more

Feds Find Doctor Listings Often Wrong In Medicare Advantage Directories Phil Galewitz, KFF Health News October 24, 2016 Provider directories for private Medicare Advantage plans are riddled with errors, according to the government’s first in-depth review. The results made public Monday, arriving amid the annual enrollment period through Dec. 7, validate gripes long made by … Read more

21 Medicare Health Plans Warned To Fix Provider Directory Errors Phil Galewitz, KFF Health News and Susan Jaffe January 18, 2017 Federal officials this month warned 21 Medicare Advantage insurers with high rates of errors in their online network directories that they could face heavy fines or have to stop enrolling people if the problems … Read more

Physicians Are Uneasy as Colorado Collects Providers’ Diversity Data Markian Hawryluk April 25, 2022 Shaunti Meyer, a certified nurse-midwife and medical director at STRIDE Community Health Center in Colorado, doesn’t usually disclose her sexual orientation to patients. But at times it feels appropriate. After telling a transgender patient that she is a lesbian, Meyer learned … Read more

In Search Of Insurance Savings, Consumers Can Get Unwittingly Wedged Into Narrow-Network Plans Steven Findlay November 1, 2018 As a breast cancer survivor, Donna Catanuchi said she knows she can’t go without health insurance. But her monthly premium of $855 was too high to afford. “It was my biggest expense and killing me,” said Catanuchi, … Read more

Physicians Are Uneasy as Colorado Collects Providers’ Diversity Data Markian Hawryluk April 25, 2022 Shaunti Meyer, a certified nurse-midwife and medical director at STRIDE Community Health Center in Colorado, doesn’t usually disclose her sexual orientation to patients. But at times it feels appropriate. After telling a transgender patient that she is a lesbian, Meyer learned … Read more

National Addiction Treatment Locator Has Outdated Data and Other Critical Flaws Aneri Pattani May 9, 2022 At a psychiatric hospital in Michigan, Dr. Cara Poland’s patients were handed a sheet of paper to find follow-up care. The hospital had entered local ZIP codes on a website — run by the nation’s top substance use and … Read more

Insurers’ Flawed Directories Leave Patients Scrambling For In-Network Doctors Jay Hancock, KFF Health News December 5, 2016 Penny Gentieu did not intend to phone 308 physicians in six different insurance plans when she started shopping for 2017 health coverage. But a few calls suggested to Gentieu, a photographer who lives in Toledo, Ohio, that doctors … Read more