One foundation under MemberONE and ProviderONE
HealthDetail ONE Utilities provides the shared core — integration, access control, and reporting — that both applications are built on.
What ONE Utilities provides
Integration & data delivery
Structured data delivery by file transfer or API, in the formats your downstream systems expect.
Role-based access
Access scoped to role, on Salesforce’s native permission model.
Dashboards & reporting
Compliance status visible in one place, not scattered across spreadsheets.
One integration point
Connect once to ONE Utilities and both MemberONE and ProviderONE data flow through it.
Security & compliance
Answers to the due-diligence questions plans and agencies ask before a contract is signed.
HIPAA-relevant controls
Data handling practices designed around HIPAA requirements for the healthcare information we process.
Encryption
Data encrypted in transit and at rest, using Salesforce’s platform-level encryption.
Access controls
Role-based permissions on Salesforce’s native access model — no separate access system to secure.
Audit logging
Every access and change is logged, supporting the audit trail your compliance program needs.
Salesforce platform inheritance
Infrastructure security, uptime, and resilience are inherited from the Salesforce platform — these are Salesforce’s published commitments, not HealthDetail’s own infrastructure claims.
Business continuity
Built on Salesforce’s redundant, multi-region infrastructure.
